Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at mnokathletics@gmail.com Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at mnokathletics@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
- Unworn & Unused: T-shirts must only be tried on for fit, not worn for workouts or daily use.
- Tags Attached: The original price tags and fabric labels must still be attached.
- Perfect Condition: No sweat stains, dirt, deodorant marks, or makeup lines around the collar.
- Odor-Free: No smells of perfume, cologne, smoke, or detergent.
- Unwashed: T-shirts must not have been put through the washing machine or dryer.
- Custom Printed Tees: Any T-shirt with personalized names, numbers, or custom team graphics.
- Clearance Items: T-shirts bought from the "Final Sale" or clearance sections.
- Damaged Items: T-shirts with snags, tears, or loose threads caused after delivery.
- Check-up: We inspect returned T-shirts within [e.g., 2-3] days of receiving them.
- Money Back: Approved refunds go back to your original payment card or account in [e.g., 5-7] days.
If more than 15 business days have passed since we’ve approved your return, please contact us at adityakaushik2608@gmail.com.